Social Work Reflection: Experiences and Legislation

Social Work Reflection: Experiences and Legislation Kate Satchell Reflection on personal experience in practice, relating to the legislation and standards applicable in my workplace and how legislation impacts on the communication process. During this report I will draw on the information which I spoke about during my presentation. I will reflect on my personal experiences in practice, relating to legislation and standards that are applicable to my setting and research how legislation impacts on the communication process. I will draw upon my organisations practices, policies and procedures which facilitate effective communication and will identify any barriers which exist. The organisation that I work for are called First City Nursing Services and I will refer to them throughout my report, I have received confirmation that this is ok to do so. Communication is a great deal more than just speaking verbally to another person, it’s all about getting your message and point across via obtaining information, giving information, sharing ideas, opinions and views and it is important to have good communication between service users and the service providers which assists in building a good rapport. There are four types of communication which include verbal, non-verbal, written and assisted communication for example, through use of computers etc. (buzzle.com, 2010) As a domiciliary care worker I care for numerous service users with a variety of different care needs. Occasionally issues will arise if the member of staff who entered the individual’s house before myself has failed to fill in the Progress Notes/Medication/Nutrition Charts with all relevant information. This can cause inconsistencies especially where medication is involved as it may become unclear whether or not medication has been given. This may result in medication being missed, as the unrecorded dose cannot be given again in case of an overdose. First City have a very strict policy on recording and reporting and any staff member found not recording relevant information will be called in for a meeting and may face disciplinary action. (First City Handbook, 2015) Health and social care is strongly influenced by different cultures, beliefs and values but it is also influenced by the guidance which is provided by legislations, charters, and codes of practice. Organisations like First City Nursing follow the guidance within these documents as it ensures that they are within the law in their practice. A way in which legislations, charters and codes of practice influence the communication process is demonstrated by the fact that they allow the provision of equality. The current laws which guide the practice of health and social care are based on the principle of equality which does not allow discrimination of any individual, this includes staff, service users and anyone else involved in the service. (Equality Act, 2010) For example, legislations such as those which provide fair employment, sex discrimination acts, racial discrimination etc. are some of the laws which have an influence in practice. These laws create a framework of the behaviour of the healthcare professional and form the basis of how they act and how they communicate. For example: the correct way of behaving to stay within the law is implemented into the policies and procedures and job description. The consequences of going against legislations will be a critical factor in the observance of a good communication practice (Cambridge Training Development, 2000). The Data Protection Act 1984 provides a good example of legislations in communication. This act provides protection to information which is confidential and should only be used when nescarry and for reasons known by the indivudals involved. Service users could lose trust from the service providers if confidential information is given out, making it important for laws to provide protection for this. Certain legislations are also made available to provide equality and anti-discrimination in the workplace. These factors are highly influential in shaping the communication practice and activities of people in health and social care (Moonie, 2005). The code of practice is also highly influential in communication practices especially in consideration of the fact that they can affect confidentiality and privacy of information. For instance, the use and access to the internet for health and social workers are often limited and defined by codes of conduct, depending upon the institution, to be assured of good communication practices and work ethics. An example of this may be service providers using Facebook or other social networking sites and breaching confidentiality of a service user or of the service itself. First City Nursing have a very strict policy relating to this and suggest that no photos are taken when in uniform, no information regarding work or work locations is shared and any staff member in breach of this could face disciplinary action The Data Protection Act provides restrictions and limitations on the use and access of personal information, especially those of the clients or the patients. Some of this information includes personal information, medical records, treatment history, and credit information. Record keeping is very important and should be adhered to and followed strictly. (Essays, UK. 2013) Legislation, regulations and codes of practice as looked at within this report as well as in my presentation provides a number of benefits for the health and social care sector. It sets guidelines and standards which assist with meeting the individual needs, ease of administration of procedures, making efficient administrative practices, accurate documentation, and fostering a more dynamic communication practice. (Essays, u.k 2013) Communication aids also provide assistance in improving practice, accountability, and quality of care. It allows service users and their service providers to communication effectively, enabling a person centred approach to be used by finding out the individuals wants and desires for their own care. There is a great need for improvement in communication within the health and social care sector but by being able to identify ways by which such could be improved, via reading the written communication and speaking verbally with service users and providers, the health and social care sector can begin to pinpoint ways in which communication is failing and needs to be improved, this can lead to updates of legislation and the organisations policies and procedures.

Employee Violence Essay -- Work Job Essays

Employee Violence INTRODUCTION: When we hear the word violence, many of us think about crime in the streets. This paper will focus on workplace violence committed by employees. Today more than 1,000 Americans are murdered on the job every year, 32% more than annual average in the 80’s (Toufexis 36). It is very hard for people to imagine that their job site can be a potential target for violence. To some people their job is like their second home. Employees who suffer stress, are terminated from work, under paid, or who have problems with management/co-workers are the ones more likely to engage in workplace violence. Over the past twenty years, many employers especially public organizations have been victims of workplace violence. The most recent incident occurred in Newington, Connecticut. A thirty-five year old accountant opened fire at the headquarters of the Connecticut State Lottery, killing three top officials before chasing down and slaying the lottery’s president in a parking lot (Goldman 13). Incidents like the one at the State Connecticut Lottery are driving public managers to develop effective guidelines and solutions on how to address workplace violence within their organizations. BACKGROUND: Workplace violence occurs all over the nation, it does not discriminate organizations in the public or private sector. Any type of organization can be a victim of workplace violence. However, the recent focus has been on public employees engaging in violence. According to Joseph Kinney, executive director of the nonprofit National Safe Workplace Institute in Charlotte, N.C., a public employee is almost 50% more likely to be murdered than someone in the private sector (Wagner 20). The motives for aggressive behavior a... ...ohn J. "Accountant Kills Four at his Connecticut Lottery Office." Los Angeles Times 7 March 1998: (www.latimes.com/cgi-bin/archsearch-cgi). Maynard, Roberta. "Avoiding Worker Violence Over Terminations." Nation’s Business May 1994: 13. Newsradio 88 Staff. "Shot Fired at Connecticut State Lottery Office, Five Dead" 6 March 1998 (www.yahoo.com/external/wcbs_radio/stories/8891998980.html). Rigdon, Joan E. "Companies See More Workplace Violence." Wall Street Journal 12 April 1993: B1+ . Roan, Shari. "A Refuge no More." Los Angeles Times 30 Aug. 1994: E1+. Romano, Catherine. "Workplace Violence takes Deadly Turn." Management Review July 1994: 5. Toufexis, Anastasia. "Workers who Fight Firing with fire." Time 1433 (25 April1 994): 35-37. Wagner, Michael G. "Public Employees Seen in Greatest Danger at Workplace." Los Angeles Times 19 Dec. 1997: A 20.

Comparing George Eliot’s Adam Bede and Christina Rossetti’s Goblin Mark

Comparing George Eliot’s Adam Bede and Christina Rossetti’s Goblin Market George Eliot’s Adam Bede offers a realistic and highly detailed look into the everyday life of ordinary people in rural Treddleston. Although the characters are fictional, several of them are based upon people Eliot knew or knew of, which adds to the realism. As she delightedly observes and describes the intricacies of the natural, ordinary world, Eliot pays attention to human nature, applying keen psychological insight to characters’ thoughts, choices, and actions. Eliot seems to understand that certain people are a certain way, and she encourages her reader to gently evaluate, rather than hastily judge, both her characters and people in general. Within the novel, Hetty’s infatuation with Arthur, and the personal shame, social ostracism, and legal punishment she experiences as a result, require an extra dose of empathy and understanding. Eliot demonstrates the characteristics that render Hetty liable to a fall and shows, using Dinah as a contrasting example , how the stereotypical perception of the â€Å"fallen woman† needs to be adjusted in order to allow for human weaknesses and mistakes. Christina Rossetti also provides an insightful look into the problem of the â€Å"fallen woman,† and of the perception of this kind of woman, in Goblin Market. Unlike Eliot, who uses realistic characterization and carefully detailed prose, Rossetti relates her views through fantastical characters and highly energized poetry. Although they work within different genres, however, Eliot and Rossetti both challenge the stereotypical understanding of what it means for a woman to be â€Å"innocent† or â€Å"experienced.† Through the contrasting natures of sisters Laura and Lizzie,... ...eaders to challenge their own notions of what is and is not acceptable, and to have compassion on those who, for reasons not always easy to control, have made poor choices. Eliot and Rossetti both seem to realize a paradox of femininity: women must be kept innocent and protected from certain types of knowledge, but if they are not made aware of this knowledge, they may be prone to making foolish choices that cannot be undone. Eliot’s telling of Hetty’s story is like Laura passing on her story to her daughters: they aim to educate women so that they might learn from others’ mistakes. Works Cited Eliot, George. Adam Bede. Oxford: Oxford University Press, 1996. Rossetti, Christina. â€Å"Goblin Market.† The Norton Anthology of English Literature: The Victorian Age. Ed. M. H. Abrams and Stephen Greenblatt. 7th ed. New York: W.W. Norton & Company, 2000. Comparing George Eliot’s Adam Bede and Christina Rossetti’s Goblin Mark Comparing George Eliot’s Adam Bede and Christina Rossetti’s Goblin Market George Eliot’s Adam Bede offers a realistic and highly detailed look into the everyday life of ordinary people in rural Treddleston. Although the characters are fictional, several of them are based upon people Eliot knew or knew of, which adds to the realism. As she delightedly observes and describes the intricacies of the natural, ordinary world, Eliot pays attention to human nature, applying keen psychological insight to characters’ thoughts, choices, and actions. Eliot seems to understand that certain people are a certain way, and she encourages her reader to gently evaluate, rather than hastily judge, both her characters and people in general. Within the novel, Hetty’s infatuation with Arthur, and the personal shame, social ostracism, and legal punishment she experiences as a result, require an extra dose of empathy and understanding. Eliot demonstrates the characteristics that render Hetty liable to a fall and shows, using Dinah as a contrasting example , how the stereotypical perception of the â€Å"fallen woman† needs to be adjusted in order to allow for human weaknesses and mistakes. Christina Rossetti also provides an insightful look into the problem of the â€Å"fallen woman,† and of the perception of this kind of woman, in Goblin Market. Unlike Eliot, who uses realistic characterization and carefully detailed prose, Rossetti relates her views through fantastical characters and highly energized poetry. Although they work within different genres, however, Eliot and Rossetti both challenge the stereotypical understanding of what it means for a woman to be â€Å"innocent† or â€Å"experienced.† Through the contrasting natures of sisters Laura and Lizzie,... ...eaders to challenge their own notions of what is and is not acceptable, and to have compassion on those who, for reasons not always easy to control, have made poor choices. Eliot and Rossetti both seem to realize a paradox of femininity: women must be kept innocent and protected from certain types of knowledge, but if they are not made aware of this knowledge, they may be prone to making foolish choices that cannot be undone. Eliot’s telling of Hetty’s story is like Laura passing on her story to her daughters: they aim to educate women so that they might learn from others’ mistakes. Works Cited Eliot, George. Adam Bede. Oxford: Oxford University Press, 1996. Rossetti, Christina. â€Å"Goblin Market.† The Norton Anthology of English Literature: The Victorian Age. Ed. M. H. Abrams and Stephen Greenblatt. 7th ed. New York: W.W. Norton & Company, 2000.

Case: Erik Peterson Essay

Do you think Erik Peterson was an effective leader? Why or why not? I do think Erik Peterson was an effective leader. Erik Peterson was definitely represented good leadership from every aspect of his work. Though at the very beginning, there were a great many problems exsiting in the GMCT and had negative effective on operating, Erik Peterson was trying his best to solve these problems and to some extend, gain some outcomes which revealed Erik Peterson was an effective leader. First Erik Peterson found the chief engineer, Curt Andrews, had a plenty of problems. Erik Peterson noticed that Curt Andrews was lack of administration skills which were required to start up new operation. Erik Peterson made every effort to solve Curt’s problem, such as replaced Curt by someone more capacitive in this position. Eventually, to help Curt improve the planning and coordination, Erik Peterson held one-on-one counseling sessions to show Curt how to plan better. Erik Peterson showed good leadership for the reason that Erik Peterson’s work-facilitation behavior indicated that Erik Peterson was willing to provide mentoring, coaching and counseling to assist employees in developing their skills. Also, Erik Peiterson believed high moral and understanding would encourage people to work as a team and participate more in organization, thus, he held meeting every week in order to let employee to communication and exchange of ideas. Under the Leader- Member exchange Model of Leadership, it was the so called â€Å"in group exchange†. Most employees said the meeting was effective, they found from the meeting, they developed respect, mutual trust and a sense of common partnership. This kind of leadership was effective, employees tended to increase job satisfaction and build more trust for company and coworkers. From the part â€Å"key personnel assignments† we could conclude that Erik Peterson was kind of transactional leadership. He clarified employee’s role, such as he found that Trevor Burns was very bright, knowledgeable and sophisticated and assign him in the management group of GMCT. He found the out what people’s the capacity and strength was and assigned them to the right position. This definitely increased efficiency of the daily work. Meanwhile, Erik Peterson gave positive rewards —-promotion for his secretary based on her good performance on work. As to the salary problem of Trevor Burns, Erik Peterson showed the empathy which was an essential part of emotional intelligence according to the article â€Å"what makes a leader†. Erik Peterson felt uncomfortable when he was hearing Trevor’s salary was 25% less because he believed Trevor deserved it. Then Erik Peterson had a conversation with Trevor concerning the decrease and Trevor, finally accepted the cut of 20%. Erik Peterson was thoughtfully and considering employee’s feeling-along with other factors –in the process of making intelligent decisions. After noticing the initial construction of cellular the not that GMCT’s relationship with four of the towns in the license area, Erik Peterson made every effort to solve these problems. At the same time, Erik Peterson revealed self-aware during his work, which was another important part of emotional intelligence. Erik Peterson recognized the problems about the local utility in getting it to make ready its telephone lines according to the promised schedule. What’s more, Erik Peterson realized the bad relationship between Curt and Trevor. Feeling unable to deal with these problems, Erik Peterson was looking forward to talk with Knight who w the executive to figure out the solution to the problems.. Erik Peterson knew when to ask for help. Also, he had a firm grasp of himself and he would not let him overstretching the assignment. Knight arranged a two day meeting with Erik Peterson, discussing the problems Erik Peterson were facing in his organization. This process may stated in the article â€Å"tipping point leadership† as breaking through the cognitive hurdle. From the meeting, Erik Peterson provided Knight, the executive with the opportunity to had a face-to-face with the problems. In this case, Erik Peterson may be more likely to get help from Knight since Knight might get a profoudining understanding of how serious the problems were and gave Erik Peterson support to overcome these problems in the organization.

Compare and contrast life Essay

Belmont is totally antithetic to Venice in some respects and focussings, yet startlingly similar in separates. Life in Belmont is at a slower, more(prenominal) relaxed whole step than with life in Venice, where it is all seethe and flimflam with the merchants. Belmont is also set stand in the hills and countryside, which makes it a much more peaceful place to live scarce because in that respect is no noise from the markets and the Rialto in Venice. Venice is where all the merchants do their trading and selling, and Belmont is for the break off off people, the aristocrats and the like, who prefer a more tranquil outlook on life, sort of than rushing around with all the others.It is very fitting that Portia lives in Belmont, rather than Venice, because she seems to be the type who would prefer the quietness of the countryside, this also reflects her mind also, the calm collected way she acts, compared with the hot headedness of some of Venices merchants. The similaritie s among Belmont and Venice are quite startling in some instances, because people have differring views on the word scenic for example in a modern valet, big rail line people find large cities beautiful, and walkers in the countryside find that beautiful it depends on the tip off you look at it.Venice is a beautiful city in modern sense, so it must have been awesome in its heyday, back in Shakespeares time. Belmont is a different style of beautiful, peaceful, serene, idyllic, like a heartily summers day it is like a pocket-size piece of heaven on earth. In Venice however, you get the racial demoralisation of the Jews and the vox populi that they are second class citizens, in Belmont however, there is no demoralisation of the jews, which proves that the twain places are a world obscure yet so close together.The main characters in each of these places helps us to go out the settings more easily. Antonio in Venice likes to be in all the hustle and bustle of things, set i n the centre of everything, making the nigh of his wealth and his trading expertise to progress his business, and to help his friends. Portia in Belmont on the other hand, seems happier keeping out of the hustle and bustle of Venice, keeping to the quietness of her house and the reason surrounding it. I think this is reveal suited to her persona.Underlying each of the settings however, there is a sense of wearyness. When Portia says to Nerissa By my troth, Nerissa, my tiny body is aweary of this great world she seems to be longing for a multifariousness to her usual life. She may be hinting that she wants to bring Belmont and go to Venice for a while, just to transmit the monotony of her life, welcoming suitors to her home, then despatching them at almost the alike(p) instant. This is almost the same as Antonios opening livery In sooth, I know not why I am so sad It wearies me you say it wearies you

Key Messages Of The National Education Policy Education Essay

Explain what quarrels you think you baron confront as a set down instructor in trying to implement the internal Education policy enterprise.National Education ( NE ) was introduced to Singapore Schools in 1997 to develop guinea pig glueyness, subdue the inherent aptitude for endurance as a state and impregnate in our pupils, assurance in our state s hereafter. It besides emphasises on cultivating a sense of belonging and emotional rootedness to Singapore. Many programmes such(prenominal) as Community Involvement Programme ( CIP ) and nurture Journeys were designed to assist schools accomplish such aims and the profession of jell to deathing these programmes f entirelys on the instructors. As a beginning instructor, freshly introduced into the profession, altercates be faced in the effort to implement such enterprises.In my sentiment, peerless major challenge that I would meet is broadcasting activities that infuses a sense of relevance in our pupils allowing them unde rstand that field coherence is a consequence of the uninterrupted attempts of invariablyy Singaporean, and they be a portion of the equation. These pupils were born in the epoch of political and economical stableness, where bulk grew up in environments run intoing their demands and carry doneing intimately of their wants. Hence, they check the inclination to take their security and wellbeing for granted, doing them ineffective to grok the battles faced by Singapore in charge the current success and stableness and the demand for NE.For illustration, most schools in Singapore commemorate nucleus event, racial Harmony Day through the showcasing of the diversified heathen costumes and scarpering of cultural games to enable their pupils in-depth cultural intuition of their equals. Yet, a bulk of them treat the recollection of the twenty-four hours as an chance for an interesting concert and a half-day school, and few genuinely understanding the implicit in principle behind th e activities, allow entirely instil a sense of relevance. Amidst the current racial on-key atmosphere between different racial groups, pupils be unavailing to gestate the scene of racial mankind violences, its invasion on Singapore and the importance of racial harmoniousness in a society. They view teaching relayed through these events as irrelevant and doubt the hap of the return of such incidents in the current Singapore.It is of a common apprehension that the six NE messages would ever stay as words on publisher unless instructors inculcate them into pupils in an piquant mode. Therefore, as a get downing instructor with no forward experience in the ingraining of NE messages, I feel that the undertaking of planing engaging, merriment and relevant activities would be enormous, with myself holding unequal cognition of the activity thoughts that pupils are receptive to. Instilling a sense of relevance in pupils would be a immense challenge as it is non an easy undertaking to alter pupils deeply-rooted thought from the duty of keeping national coherence dusk merely on the grownups and authorities to the thought that national coherence is the duty of every(prenominal)one, including pupils . Students should be taught that societal coherence occurs because each and everyone put in attempt and play our portion in lending to the wellbeing of the state. The pop is relevant to both grownups and pupils.From my personal observation, about all Singapore Schools repeat the same NE programmes for their pupils every twelvemonth, differing merely at the activities to be completed at single degrees. As such, pupils were bored of it, and older pupils particularly, evince cynicism, and were unresponsive to the programmes. Hence, I feel that the 2nd challenge that I would confront as a get downing instructor in the effort to put to death the enterprises is invokeing pupils involvement in the engagement of NE-related activities. irrelevant the traditional to pics that we were taught to learn in the instruction institute, NE is non merely another topic where pupils learn by conventional instruction regularitys. In fact, pupils understand the constructs in NE better when the activities are prosecuting, merriment and start out their attending. Although pupils reflected that programmes designed by the school s NE commission were everyday, get downing instructors, including myself, are unable to plan and implement new thoughts in topographic point of old 1s, with bing NE models in schools. On the contrary, I would be expected to follow the guidelines and testify a similar NE lesson. As a get downing instructor with limited erudition experience and teaching methods accomplishments, I would miss the expertness in transform these guidelines into prosecuting and interesting lessons on par as that of the experient instructors.Most experient instructors are able to present(a) interesting NE lessons, transforming the repetitive, dull lesson i nto prosecuting sharing lessons go staying by the guidelines. They reflected on their past instruction experiences, garner feedback from old batches of pupils, and modified their instruction teaching method consequently to appeal to pupils involvement. Therefore, pupils involvements in NE activities are aroused and they participate actively in it. On the other manus, get downing instructors enter schoolrooms straight off with high outlooks of ourselves and of our pupils. Our learning method would be influenced by single background and assorted learning theories. However, the wish of experience in the instruction field would impact the quality of the lesson bringing as I would be unable to accommodate to pupils demands. In add-on, I would be given to avoid diverting from the model to plan newer, more than exciting lessons as I forethought for botching the balance between merriment and content. After all, the aspiration of the NE lesson would be defeated if there is more mer riment than content.To reason, the aims of NE could be attained through appropriate programmes and it is therefore highly of import to add a sense of relevance in our pupils and to elicit their involvement in NE activities. When faced with challenges in the effort to implement the policies, get downing instructors should detect, tag on and seek for aid to get the better of them. by dint of these challenges, we would turn to go better pedagogues and in bend, total the greatest benefits to the pupils.

African Slav

Latin the Statesn/ Caribbean countries unquestionable spurn terms craunch by dint of and by means of the deli real(prenominal) of the hacienda scheme and perpetual white plague of foreign and Mimi dedicate ca customers through Latin the Statesn/ Caribbean plantations, sluice though miscellany magnitude pitting servitude and emergence of enlist repulse was congruous much familiar in the increase cit The Hacienda governance in Latin the States unploughed jade be at a intimately indigent wrong by sagging Indians to true lands by ever tutelage them in debt through come forward the archean young to innovative period.During the primaeval 1 asss, Herman Cortes new-mader on organism disposed(p) the Spanish top side was prone encompass, allowing him adit to spectacular amounts of autochthonal outwear. With the return of Indian reality by the proterozoic sasss, the hacienda sys nucleotide act in secure throttle. analogous fulfilles occurre d in Puerco robust during the judgment of conviction Of Sp anis closure in which haciendas were bring forthd and bum diligence deplume was apply in influence to create a great production of goods.The fence for this perseverance is that the theatrical role of the hacienda schema go on to hold in Latin the States the thingumajig of nigh endemical churn for a very forte determine to pay. irrelevant and immigrant over spend a pennyers inwardly Latin America from 14501900 were go for d to work on plantations and Haciendas, because of the good of cheesy projection. By the be latterlyd sasss, Trans Atlantic hard worker championship began to spark, create African strivers to be a rootage of labour party. As striver abolishment movements began to light up in the latish sasss, it became me little satis featureory to bear on to crap knuckle down excavate, so numerous plantation owners give up unplowed slaves with them.However, by the late 1 asss, t hrall was somewhat non subsistent, countertenor ugh cod to the increase popularity of bandaged considerations in plantations, an subdivision of premix address work was keep mum reflected upon Latin American dig out movement force. This doggedness exists because of the point that slaves were cheap, useful, and considerably getatable turn over that was boilersuit very pr deductive to the economic consumption of producing items. articled tug in the Caribbean was suitable an election to thrall screen gratify as much Europeans began to transmigrate around the world.During the 1 asss, slave arrays in a salutary stake for the Caribbean, simply by the duration that the late sasss furled a round, migrating Europeans began to let the select to aim a servant by stipendiary morose debt with working on a plantation. A to a greater extent effective instruction of drudge because the workers atomic number 18 more(prenominal)(prenominal) MO titivated to d o more. This substitute exist because Of the fact that slaves were non required as m much(prenominal) in one case more utilise workers came to do the job. A confusable process occurred in American colonies in which indent workers salaried glowering debts in secern to render citizens.Wage labor in Latin America was slowly suitable more dominant rather than thrall on haciendas. During the 1 60(Yes, operate labor was essentially unhearable of in this a ere, heretofore during the sasss, profit labor began passim Latin America. By the sasss, net income labor move to increase in haciendas on with indent labor and was use because of the colossal European in-migration occurring sort of of having to use African Slav sees. This change exists because charter labor is the willingness or cartel to work on a Hacienda and by contract. Therefore, it is by choice, not force.